Terms& Conditions

Prices: Prices are based on known costs at April 2017 and are subject to change without notice. Prices listed on KefaloniaExcursions.com site are per person unless otherwise specified. Prices are subject to change without notice.

Prices do not include: Gratuities to guide, driver, personal items, lunches and  drinks. Gratuities are at your discretion and are really appreciated if given.

Payment: we accept VISA and MASTERCARD and there is no extra fee for processing credit card payments. Full payment by credit card is required to make a reservation.No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilized

Drivers: Drivers have to work under strict legal and time restrictions and therefore you will be dropped back at convenient stops, depending on the traffic conditions. Our drivers will do their best to drop-offs at your hotel or as near as possible unless stated otherwise. Your guide will be happy to assist and advise you.

Guides: On the various tours lecture in English, unless there is a previous arrangement to lecture and to another language.

Smoking: Smoking is not permitted but all tours make frequent stops.

Food and Drink: In the interest of the safety and comfort of all passengers, we ask you not to bring hot food or drinks onto the coach.

Clothing: Entrance to churches and monasteries visited in our tours is not allowed to gentlemen and ladies with no proper outfit.

Children age 4-12 years: Children under seventeen must be accompanied by an adult. Infant 1-3 years free.

Pick up points: please call us on +30 2671100817 to reconfirm your booking and advice us of your pick – up point.  For any other destination please call our local provider shown on your voucher/ticket.

Cancellation: Except otherwise stated, Tour or package or any product cancelled without due notice are subjected to a cancellation fee according to the following scale :

Cancellations by KefaloniaExcursions.com or its suplliers:  We reserve the right to cancel any of the services, without any penalties beyond offering a full refund.

Lost property:  Whilst every effort is made to return lost property, our agnecy cannot be held responsible for property left on the coach. Property found must be collected from our office at G. Vergoti Avenue 46 ,Argostoli for those participating in our tours.

Special Offers: All offers displayed on the website can only be booked online.

Passports & visas: A Passport valid for all countries to be visited must be carried and it is your responsibility to ascertain from your Travel Agent what visas are required.

Accident or Loss: We have no liability for loss, damage , delay, inconvenience, or direct or consequential loss, however caused, unless due to our employees’ negligence, in which case our liability is limited (except for death or personal injury) to a maximum of the refund of the tour cost. We do not own or manage the, ships, vehicles, accommodation and restaurants used and we have no liability for loss or damage caused by the proprietors or operators thereof. Baggage is at owner’s risk throughout the tours.

What the prices include: This is specifically stated on each tour web page.

Third Party Products: Tickets bought through third party suppliers may carry a different set of terms of conditions for which we are not responsible.

General conditions: Each tour operates to sufficient demand. In the event of “Places of Interest” being closed, or road conditions en – route prevent the tour as advertised being operated, every endeavor will be made to substitute an alternative, but the company reserves the right to cancel or alter arrangements.

No servant or agent of ours can vary our conditions and any such purposed variation shall be of no effect unless it has been signed by one of our directors. All matters concerning this booking shall be subject to Greek Law.